Automation linked to revenue growth of 15%+

Organisations which have introduced advanced automation into their workplace are seeing revenue growth, job creation and greater employee satisfaction, according to a new global survey.

By 2018, almost half of companies (46) said they would need greater automation to handle the volume of tasks being generated. By 2020, nearly nine in 10 companies (86%) are expecting to hit breaking point.

More than three-quarters (78%) said data from mobile devices and the Internet of Things was compounding the issue.

Intelligent automation – such as artificial intelligence or machine learning, could help increase productivity, said almost all (94%) of those surveyed, streamlining decision-making to increase the speed and accuracy of business processes.

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